|
Author |
Thread Statistics | Show CCP posts - 13 post(s) |
|
CCP Tenitigo
|
Posted - 2010.08.18 14:21:00 -
[1]
Edited by: CCP Tenitigo on 18/08/2010 14:23:34 For those encountering crashes after patching the client, please try running the repair.exe tool located in your Eve install folder.
If the crash still occurs after running the repair tool, please file a bug report and include the following information: - A crashdump generated by the client at the time of the crash - A logserver file logging the clients actions leading up to the crash - The repairlog.txt file which is generated after running the repair tool. It will be located in the same folder as repair.exe - Dxdiag file
Please include notes on when the crash occurs (before seeing the login screen, after logging in but before character select, in space, in station, etc).
Bug reports can be filed at http://bugs.eveonline.com
|
|
|
CCP Tenitigo
|
Posted - 2010.08.18 14:42:00 -
[2]
Originally by: inmoratal4tw i just uninstalled eve, downloaded the entire new client from this website and installed it. and i still get this: http://img534.imageshack.us/f/16486835.jpg/ right after "entering character selection"
i also just run the repair tool but it does not help.
if re-installing the game does not work i dont know what does work
Please run logserver and follow the steps here to see if a crashdump is generated.
Create a bug report and include "Attention: CCP Tenitigo" in the title. Make sure to attach the logserver file, crashdump (if it was generated) and a dxdiag with your report. Thanks!
|
|
|
CCP Tenitigo
|
Posted - 2010.08.18 21:42:00 -
[3]
For those encountering a crash with the Tyrannis 1.0.4 client before the login screen appears:
We've narrowed down the likely cause of a crash to a program called Netlimiter. It appears that only the earliest version of this software is affected (1.xx). If you have this version installed, please uninstall it and restart your computer. The client should startup successfully afterward.
More recent versions of Netlimiter do not appear to be affected (Netlimiter 2 or Netlimiter 3 Beta).
If you are still encountering crashes and do not have Netlimiter installed, please file a bug report with a crashdump so we can investigate the crash further.
|
|
|
CCP Tenitigo
|
Posted - 2010.08.18 22:45:00 -
[4]
Originally by: D33Dite uninstalling netlimiter has done nothing for me, still the crash at splash screen still the same error
Could you update your bug report and attach a new logserver and crashdump file now that Netlimiter is uninstalled? I'd like to find out if the cause of the crash has changed.
|
|
|
CCP Tenitigo
|
Posted - 2010.08.24 10:25:00 -
[5]
We have deployed a client to Singularity (v6.31.175988) that may help address the following issues:
- The client crashes before the login screen appears.
- The client is unable to connect to the server when connecting via proxy software.
If you are experiencing either of these issues we'd appreciate your help in verifying that the issues are resolved.
Steps to setting up an install for Singularity can be found here. The current Singularity patch can be downloaded from here.
Please remember to create a copy of your Tranquility client before applying the patch. The Singularity client is not compatible with Tranquility.
|
|
|
CCP Tenitigo
|
Posted - 2010.08.24 13:40:00 -
[6]
Originally by: Jinjer Ninja Downloaded the Singularity patch and when I ran it the program gave errors, it went to the repair tool option to try fix it and finished with checksum mismatch. Downloaded it again...same error. Buggy software
Try the fallback patch locatedhere.
|
|
|
|
|